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The responsibility of the Medic is to evaluate the condition of their patient, provide the appropriate medical care while at the emergency scene and during transport to the medical facility in accordance to NYS and regional BLS protocols, transfer the patient to the care of medical facility staff, and to accurately document the care they provided at completion of call. Medics must be a NYS certified Emergency Medical Technician (EMT) and complete Medic training.


The responsibility of the Driver is to safely operate the ambulance to the emergency scene, assist the Medic / Paramedic in patient care, and to safely transport the patient to the appropriate medical facility. Drivers must be a NYS certified Emergency Medical Technician (EMT), complete Medic training, and have a clean driving record with at least 3 years of driving experience under a senior license (New York State Class D minimum or equivalent).

EMT Job Desription


The dispatcher is responsible for administrative and documentation of Penfield emergency calls. Dispatchers must complete both classroom and on-the-job training.

Please remember to dial 911 in any emergency.